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ORDERING, COLOUR CHART & GENERAL INFORMATION

On this page you will find information on:  How to place an order,  Get a Catalogue, Make a Payment, Receive Website Update Alerts, View a Ceramic Colour Chart, How to Contact Us & Some General Information about Buttons.

 

To Place an Order  ?

If you would like to place an order - click on the following link to print an order form.  Fill in the details for the buttons you require and post the completed form & your payment to PO Box 506, Kellyville NSW  2155.

Order Form.htm

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bulletPayments can be made by Cheque/Money Order or Visa/Mastercard or Direct Deposit into our Account (please contact us for details)
bulletPostage is a standard $4.35 per order (within Australia) regardless of the size of your order and no additional charges are applied for packaging.  Please contact us for overseas postage charges.
bulletPlease make cheques/money orders payable to :  Handmade by Karen
bulletPlease ensure that you have selected your colour choice for any product codes followed by an asterisk (*).
bulletAlthough most buttons are usually in stock, from time to time some orders may take up to 28 days.
bulletPrices quoted are current as at February 2010 and are in (A$) Australian Dollars.
bulletPrices do not include GST - under current ATO guidelines we are not required to charge GST, however this may be subject to change without prior notice.

If you experience difficulties printing a copy of the order form - contact me by email and I will send you a copy.

Would you like a Colour Brochure & Pricelist ?

The website contains the most up to date information about the button designs, however, if you would like a colour copy of the current 2010 button catalogue (including kits, button packs and any updates), please send a cheque/money order for $5.00 payable to HANDMADE BY KAREN to PO Box 506, Kellyville  NSW  2155, or phone through, or mail your credit card details to us.  Remember to include your return address details and I will forward you a copy.  You will also receive a free button (selected at random) with your catalogue.  Overseas postage will incur an additional charge.

Would you like to know when the website is updated ?

If you would like to receive an email whenever the website is updated please send a message entitled "web update" to karen@handmadebykaren.com.au and we will let you know when new products have been added to the site. 

Cheque ? Credit Card Payments ? or Direct Deposit into our Account ?

Yes, we accept all forms of payment.  By Visa, Bankcard or Mastercard - you may phone your order through on (02) 9836 0251 or you can print out and complete an order form and post it to PO Box 506 Kellyville NSW 2155. You can also fax your completed order form to (02) 9836 0254.  Please provide a daytime contact phone number and/or email address with your order so that we can contact you if necessary.  We also accept payment by cheque or money order to the above address.  Please do not send CASH in the post. Please send an email to karen@handmadebykaren.com.au to request our bank account information if you would like to make a direct deposit into our account.

Colour Chart ?

Ceramic Buttons with code numbers which include an asterisk (*) come in a selection of colours from the following colour chart.  Please specify your colour choice on your order form. (Note: Porcelain buttons have a different colour chart listed on their page).

White (WH)

Mustard (MU) Yellow (YL) Rust (RU) Pink (PK) Burg (BG) Green (GR) Purple (PU) Red (RD) Light Blue (LB) Dark Blue (DB) Black (BL)

Contact Details ?

Address:   PO Box 506                                      Telephone: (02) 9836 0251

                Kellyville  NSW  2155                       or Mobile: 0418 228935

Email:  karen@handmadebykaren.com.au              Fax: (02) 9836 0254

Where to Find Me ?

he Designs ?

Although I strive to paint each button as close to the same as it appears on the website, each button is individually handpainted, and as such, slight variations can occur between buttons of the same design - this is considered a feature (rather than a fault) of handpainted buttons and adds to their unique charm and appeal.  No two are ever the same !

About the Button Size Information ?

The approximate height (or length) of each button is shown in the description.  Not all buttons are the same size, that is, not all buttons will necessarily "go together" and look to scale.  If you would like to know more detailed information about their size, or to enquire about co-ordinating sets of buttons together, please contact me & I would be more than happy to assist you.

General Information About Me ?

My name is Karen and I have been married to Jeff for 20 years.  We have three children, aged 19 & 15 and 6.  I have been making ceramic buttons for more than nine years now, although I have enjoyed ceramics for the past 15 years or so.  Initially, I started out selling my buttons at local craft markets before expanding to internet and mail order sales and now, also several retail outlets.

All the buttons in my range have been either hand cut from clay or poured from liquid slip into moulds, they are all cleaned, painted, glazed and fired by myself.  Each button is individually marked on the back with either "Handmade by Karen" or "HBK" markings.

Buttons with code numbers commencing with "C" are made from ceramic clay, "T" from terracotta clay and "P" from porcelain clay.  Button colours are reproduced as accurately as possible.  Slight colour variations can, and do, occur as part of the normal firing process.  Ceramic, terracotta & porcelain buttons are colour-fast and can be safely hand washed, however, as they are delicate, machine-washing is not recommended.  Please ensure that they are dried thoroughly after they have been washed.

If you would like a special button made, please contact me - I am happy to personalise an existing button or make one to your design.

I hope you enjoy using my buttons for your sewing & craft projects as much as I have enjoyed making them for you !

Happy crafting!

Karen